CLINIC NURSE
Job Description
A Klinik is seeking a responsible, patient-focused, and professional Clinic Nurse to support daily clinical operations and ensure a smooth, efficient, and welcoming environment for all patients. The Clinic Nurse will play an essential role in patient registration, clinical assistance, administrative coordination, and customer service.
Key Responsibilities
Manage patient registration, prescription dispensing, billing, and collection of payments with accuracy and professionalism.
Attend to incoming phone calls, respond to WhatsApp/messages, handle customer enquiries, and schedule patient appointments efficiently.
Coordinate and manage claims for third-party panels, ensuring timely submission and compliance with panel requirements.
Assist the doctor during basic clinical procedures, prepare instruments, and ensure proper patient care and comfort.
Arrange laboratory tests, track results, and maintain proper documentation.
Uphold clinic cleanliness, safety, and infection-control standards.
Deliver excellent customer service and maintain a positive clinic atmosphere.
Support overall clinic operations as required by the management.
Requirements
Preferably 1–2 years of experience in a clinic or healthcare setting.
Good communication skills, customer-friendly attitude, and ability to multitask.
Organized, responsible, and capable of working in a fast-paced environment.
Ability to work well with doctors, staff, and patients.
Willing to work at either clinic location: Jelutong or Bayan Lepas.
