Liaison Officer
Job Description
Responsibilities:
Guide and assist patients throughout their visit, ensuring they understand the process of consulting with doctors/consultants and receiving medical care.
Respond to patient and family inquiries regarding internal processes and procedures.
Provide accurate information about hospital services, including appointments, treatments, and payment matters.
Offer translation services to patients and family members when needed.
Address and resolve any issues faced by patients to ensure a smooth and positive experience.
Act as the first point of contact for handling customer feedback and grievances.
Benefits:
Health insurance
Opportunities for promotion
Professional development
Supplemental Pay:
Overtime pay
Yearly bonus
If you have strong communication skills and a passion for assisting patients, we encourage you to apply!
