Clinic Assistant

We are seeking a dedicated and compassionate Clinic Assistant to support daily clinical operations and ensure a seamless, efficient, and patient-centered experience. This role is ideal for individuals who are passionate about healthcare and committed to delivering high standards of service and care.

Duties and Responsibilities

Execute consultants’ instructions in accordance with established clinical procedures and hospital standards
Provide prompt, courteous, and professional assistance to patients and respond effectively to enquiries
Prepare, organize, and maintain accurate patient records, including filing of documents and laboratory reports
Assist consultants during patient examinations, including chaperoning where required
Support clinical procedures such as wound dressing, suction, and blood collection
Schedule and manage patient appointments efficiently via phone and in person
Ensure smooth patient flow and coordination within the clinic
Maintain cleanliness, organization, and readiness of consultation and treatment areas
Uphold strict confidentiality of patient information at all times
Perform additional administrative and clinical duties as assigned

Requirements

Minimum SPM or equivalent qualification
Prior experience in a hospital or clinic environment will be an added advantage
Basic computer literacy and familiarity with clinic systems
Strong communication and interpersonal skills
Professional, courteous, and patient-focused approach
Ability to handle sensitive information with confidentiality and integrity

Why Join Us

Supportive and professional healthcare environment
Opportunities for continuous learning and career development
Meaningful role contributing to quality patient care and experience