Clinic Assistant
Job Description
We are seeking a dedicated and responsible Clinic Assistant to support daily clinical operations and ensure smooth, efficient, and high-quality patient care within our healthcare facility.
Key Responsibilities:
Prepare and organize treatment rooms prior to patient examinations, ensuring cleanliness, orderliness, and readiness at all times.
Clean, sterilize, and maintain medical instruments; properly dispose of contaminated or used materials following safety protocols.
Assist in preparing and administering medications as instructed by the physician/doctor.
Escort patients to examination rooms and prepare them for clinical assessment.
Provide clear explanations to patients regarding basic procedures, medications, dietary guidelines, and doctors’ instructions.
Support doctors during examinations and treatments by handing instruments, assisting with clinical procedures, administering injections, and removing sutures when required.
Collect, label, and document laboratory specimens (blood, tissue, and others), and prepare them for testing in accordance with laboratory standards.
Perform general administrative duties such as handling phone calls, taking messages, and completing insurance or claim forms.
Welcome and register patients upon arrival at the clinic.
Manage appointment scheduling to ensure efficient patient flow.
Arrange and coordinate locum doctors’ schedules to maintain continuous service for patients.
Operate office and medical equipment including photocopiers, scanners, fax machines, computer systems, and laboratory instruments.
Maintain filing systems, inventory records, mailing lists, and databases manually or using computerized systems.
Communicate effectively with patients, staff, and external parties to provide information, answer inquiries, process requests, and handle complaints professionally.
Requirements:
Minimum qualification: SPM
Strong interpersonal and communication skills
Computer literate and able to use basic office software
Willing to work on shifts and extra hours when needed
Independent, reliable, and able to work well in a team environment
Fresh graduates are encouraged to apply
