Clinical Executive

Job Description
Responsibilities:
Oversee and facilitate the medical check-up process for customers.

Prepare patients for medical tests and investigations.

Conduct or assist in assessments and screening tests.

Coordinate with various departments, including Nursing, Imaging, Laboratory, Sales & Marketing, Pharmacy, and Specialist Clinics, to ensure smooth operations.

Participate in Sales & Marketing Department activities as required.

Ensure a high standard of customer experience and service.

Welcome and assist customers upon arrival and departure.

Prepare necessary equipment and provide support or chaperoning during medical examinations and treatments.

Ensure proper documentation of lab forms, charge forms, and other necessary paperwork.

Observe and report patient behavior, complaints, or symptoms to doctors or nurses.

Maintain confidentiality and security of patient records.

Assist in maintaining the cleanliness of the clinic and medical equipment.

Support staff nurses in inventory and stock management.

Perform administrative tasks, including filing and data entry for patient records.

Requirements:
Diploma or Bachelor’s Degree in a relevant field, preferably in healthcare.

Previous experience in the healthcare industry is an advantage.

5.5-day work week, following clinic operational hours.

Customer-oriented with strong interpersonal and communication skills.

Proficient in computer usage.

Multilingual abilities (English, Bahasa Malaysia, and Mandarin) are an advantage.

Fresh graduates are encouraged to apply.

Positions available in Seri Kembangan, Selangor, and Bangsar South – please specify your preferred location in your application.