Clinic Assistant

Roles & Responsibilities

• Monitor the reception desk and perform related duties
• Professionally greet and assist patients
• Handle patient check-in, check-out, and schedule appointments
• Answer calls and resolve patient inquiries
• Uphold patient privacy and confidentiality
• Be available to provide emergency care when necessary
• Perform clerical tasks and maintain organization of medical records
• Manage clinic inventory and supplies
• Accurately administer medications as prescribed by doctors
• Handle billing processes and insurance/panel claims
• Assist doctor during patient consultations and procedures
• Prepare and clean examination rooms for patient visits
• Sterilize medical instruments
• Perform other relevant medical tasks as required

Requirements

• Minimum SPM/STPM or equivalent qualification required
• Certification in Nursing or Medical Assistance, or completion of relevant training program is advantageous
• At least 1 year of experience as a Clinic Assistant
• Familiar with administrative and clinical tasks in a General Practice environment
• Proficiency in using computer systems and office software
• Exceptional customer service and communication skills
• Excellent organizational and multitasking abilities
• Compassionate and patient-focused approach
• Proficiency in Bahasa Melayu and English

Work Schedule: Rotational Shift (Operation Hour: 8am-10pm)

Why Join?

Join Klinik ZENMED where compassionate care meets unwavering commitment to community well-being