Clinic Assistant

We are looking for a dedicated and compassionate Clinic Assistant to support daily clinic operations and deliver high-quality patient care. This role is ideal for individuals who thrive in a fast-paced healthcare environment and are passionate about ensuring a seamless patient experience.

Key Responsibilities
Clinic Operations & Patient Care

Maintain cleanliness and organisation of outpatient and consultation areas

Prepare and manage patient records, files, and laboratory reports

Set up consultation rooms according to doctors’ requirements

Provide courteous, professional, and empathetic assistance to patients

Act as a chaperone during examinations to ensure patient comfort and safety

Clinical Support

Assist doctors with basic clinical procedures (e.g., dressings, suctioning, blood collection)

Manage patient flow and guide patients into consultation rooms

Record patient vitals such as height and weight

Conduct basic tests (e.g., urine dipstick) and coordinate lab sample dispatch

Support nurses in maintaining medical instruments and equipment

Administration & Customer Service

Schedule appointments for walk-in and phone enquiries efficiently

Maintain strict confidentiality of patient information

Provide accurate information on clinic services and doctor availability

Assist with billing processes and patient registration when required

Deliver excellent customer service while maintaining professional grooming standards

Inventory & Supplies

Assist in ordering, replenishing, and managing clinic supplies

Ensure adequate stock levels and proper maintenance of equipment

Training & Team Collaboration

Participate in training programs (in-house or external)

Work collaboratively with healthcare professionals and support staff

Perform additional duties assigned by management when required

Requirements
Qualifications

Minimum SPM or equivalent

Skills & Competencies

Prior experience in a clinic or hospital setting is an advantage

Strong interpersonal and communication skills

Good telephone etiquette and patient-handling ability

Basic computer literacy

Willingness to obtain Basic Life Support (BLS) certification within 6 months

Ability to work in a team-oriented environment

Flexible, reliable, and willing to be deployed as needed

Why Join Us?

Career growth opportunities within the healthcare industry

Supportive team environment with structured training

Meaningful role contributing to patient care and wellbeing

Exposure to professional clinical practices

Apply Now

If you are passionate about patient care and ready to build a rewarding career in healthcare, we invite you to apply and join our team today!