Receptionist

As the first point of contact for our patients, you’ll play a key role in ensuring a smooth and welcoming experience.

Responsibilities:

– Greet and assist patients in a professional and friendly manner

– Answer phone calls, WhatsApp, emails, and manage appointment bookings

– Register new patients and update existing patient records

– Handle payment transactions and issue receipts

– Coordinate daily patient flow and communicate with clinical staff

– Follow up with patients regarding treatment, appointments, or outstanding payments

– Maintain cleanliness and organization at the front desk area

– Support basic administrative tasks (e.g. data entry, filing, inventory tracking)

Requirements:

– Minimum SPM or equivalent; Diploma preferred

– Good communication skills in English, Malay (Chinese is a plus)

– Friendly, calm, and able to multitask in a fast-paced environment

– Computer literate (basic MS Office & clinic software)

-Prior experience in dental or medical setting is an advantage, but not compulsory

– Willing to learn and grow with the team

Working Days:

– 5 working days per week

Benefits:

– EPF / SOCSO / EIS

– Staff dental benefits

– Friendly team and good working environment

– Training provided