Dental Associate
Job Description
Q & M Dental Group (Malaysia) Sdn Bhd is looking for a Dental Associate to assist dentists, manage front-desk duties, and support smooth clinic operations.
Job Highlights
No prior experience required — comprehensive training will be provided.
6-day work week.
Attractive remuneration package: Basic Salary + OT Pay + Medical Allowance + Dental Allowance + Cleaning Allowance + Sales Incentives + Attendance Incentive.
Work Locations
Johor Bahru: Mount Austin, Bandar Seri Alam, Bukit Indah, Tun Aminah, Taman Molek, Permas Jaya
Other locations: Tangkak, Segamat
Key Responsibilities
1. Reception & Front Desk Duties
Welcome and assist all patients warmly, both in person and over the phone, ensuring prompt and friendly service.
Register patients for scheduled appointments or walk-ins.
Handle patient checkouts, dispense medication, collect accurate payments, and arrange follow-up visits.
Process payments via cash, e-payment, cheque, or card.
Enter consultation fees, treatment charges, and product sales accurately into the system.
Issue receipts, tax invoices, and medical certificates through the clinic system.
Maintain well-organized and complete patient treatment records.
Ensure the clinic environment remains clean, tidy, and professional at all times.
Receive and inspect supplies delivered by approved vendors and store them appropriately.
2. Assisting the Dentist
Assist the dentist efficiently during consultations and procedures.
Ensure all dental instruments and equipment are properly maintained and in good working condition.
Prepare and keep treatment rooms clean, sanitized, and organized.
Manage laboratory cases — sending, receiving, and tracking them as required.
Perform basic medical or diagnostic tests for patients under the dentist’s instructions.
Job Requirements
Minimum qualification: SPM.
Languages required: English, Bahasa Malaysia, and Mandarin (to communicate effectively with Mandarin-speaking patients).
No experience needed — full training will be provided.
Strong communication skills and a friendly, positive attitude.
Comfortable wearing PPE for long hours and not afraid of blood or saliva.
Well-groomed, professional, and customer-focused.
Willing to work 6 days per week on rotational shifts.
Able to work during clinic operating hours: 9AM–9PM.
