Job Description
Sunway Medical Centre is seeking a dedicated and detail-oriented Medical Records Officer to ensure the seamless day-to-day operations of the Medical Records Department. This role supports the Executive in delivering high-quality Medical Records services while ensuring compliance with statutory regulations, legislation, and accreditation standards.
Key Responsibilities:
Monitor and track the movement of Medical Record (MR) folders, promptly locating and returning missing folders through follow-ups with wards or other departments.
Accurately file and organize MR folders in the Medical Records Library, including handling loose notes and sorting according to Terminal Digit/Primary Digit systems.
Maintain precise records, liaise with internal and external stakeholders, and appropriately prioritize requests.
Ensure timely and accurate filing of Medical Record documents to support both clinical and administrative operations.
Collect discharged patient MR folders from wards within one working day.
Submit timely notifications of communicable diseases to the Pejabat Kesihatan Daerah (PKD).
Requirements:
Minimum SPM qualification.
At least 2 years of experience as a Medical Records Assistant (MRA) or in a similar role within a Medical Records Department.
Ability to manage multiple tasks and make informed decisions in complex situations.
Excellent retrieving and filing skills, computer literacy, and proficiency in HIS systems and MRD procedures.
Strong time management, organizational, interpersonal, and problem-solving skills.
Highly responsible, reliable, and detail-oriented with a commitment to confidentiality and accuracy.
Skills & Competencies:
In-depth understanding of Medical Records processes and procedures.
Strong attention to detail and the ability to effectively prioritize workload.
Excellent communication skills to liaise effectively with colleagues, wards, and external stakeholders.