VACANCY AT KLINIK FAMILI IN SETIA TROPIKA<\/p>\n
POSITION:<\/p>\n
ASSISTANT MANAGER (CLINIC)<\/p>\n
Requirements:<\/p>\n
Woman
\nMinimum requirement SPM\/Diploma\/Degree in any field
\nDiploma or Bachelor’s Degree in Healthcare Administration, Business, or a related field will be advantageous.
\nPrior experience in a healthcare setting or clinic management role.
\nExcellent communication, leadership, and organizational skills.
\nAbility to work in a fast-paced environment and handle challenging situations with professionalism.
\nConfident and healthy body image
\nProfessional, friendly and courteous personality
\nPossess own transport
\nHave positive & supportive attitude
\nGood team player
\nProficient in Microsoft office (Excel, Word, PowerPoint) and basic computer function
\nWorking hours: 45 Hours per week
\nJob Description:<\/p>\n
1. Operations Management<\/p>\n
Assist in managing daily clinic operations to ensure a smooth and efficient patient flow.
\n2. Staff Management<\/p>\n
Support in staff scheduling to ensure adequate coverage for all shifts.
\nHelp onboard, train, and mentor new staff members.
\nSupervise clinical and administrative staff, providing guidance and addressing performance issues as necessary.
\nConduct regular team meetings to discuss updates, address concerns, and review performance goals.
\n3. Patient Experience<\/p>\n
Ensure patient satisfaction by maintaining high-quality customer service standards.
\nHandle patient complaints and concerns professionally, ensuring prompt resolution.
\nOversee the patient registration, billing, and follow-up process to streamline patient experience.
\n4. Financial and Billing Support<\/p>\n
Assist with daily financial tasks, such as handling cash transactions, billing, and copayment collection.
\nEnsure billing accuracy and compliance with clinic policies.
\nSupport the Clinic Manager in financial reporting and budget monitoring.
\n5. Quality Assurance and Compliance<\/p>\n
Maintain compliance with health and safety regulations, ensuring a safe environment for patients and staff.
\nEnsure that the clinic adheres to regulatory standards, including proper handling and disposal of medical waste.
\nMonitor and ensure high standards of cleanliness, hygiene, and infection control.
\n6. Administrative Support<\/p>\n
Oversee appointment scheduling, patient records management, and other administrative tasks.
\nCoordinate with the marketing officer to update the Telegram channel with relevant information, including the daily on-duty doctor.
\nManage the cash file updates for any outstanding copayments after patient follow-up.
\n7. Reporting and Communication<\/p>\n
Assist in generating reports on clinic performance, patient feedback, and staff productivity.
\nAssist the Clinic Manager in coordinating with external parties, including pest control and equipment vendors.
\n8. Marketing and Patient Outreach<\/p>\n
Work with the marketing officer to develop and implement strategies to enhance patient outreach and clinic visibility.
\nSupport initiatives to increase patient engagement and awareness of clinic services.
\nEnsure all equipment and facilities are well-maintained, coordinating with vendors for repairs as needed.
\nMonitor and manage inventory levels for medical and office supplies.
\nAssist in implementing and monitoring operational policies, procedures, and protocols.
\nBenefits:<\/p>\n
Good future career advancement
\nEPF, SOCSO, EIS will be provided
\nSales Commissions \/ Bonus
\nMedical benefits
\nTransportation\/Travelling allowance (if any)
\nAnnual Bonus
\nMaternity leave
\nUniform + Shoes
\nAnnual salary increment
\nAnnual Leave
\nStaff activities (family day, Iftar feast)
\nJob Type: Full-time<\/p>\n
Pay: RM2,000.00 – RM2,500.00 per month<\/p>\n
Benefits:<\/p>\n
Maternity leave
\nOpportunities for promotion
\nParental leave
\nProfessional development
\nSupplemental Pay:<\/p>\n
Commission pay
\nPerformance bonus
\nYearly bonus
\nAbility to commute\/relocate:<\/p>\n
Johor Bahru: Reliably commute or planning to relocate before starting work (Required)
\nEducation:<\/p>\n
Diploma\/Advanced Diploma (Required)
\nExperience:<\/p>\n
ASSITANT MANAGER: 1 year (Required)
\nLocation:<\/p>\n
Johor Bahru (Required)
\nExpected Start Date: 12\/01\/2024<\/p>\n","protected":false},"author":233,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","job_listing_type":[66],"job_listing_category":[],"job_listing_location":[395],"job_listing_tag":[],"job_listing_employer_type":[],"job_listing_specialization":[170],"class_list":["post-23626","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_location-johor","job_listing_specialization-non-clinician"],"yoast_head":"\n