Company Overview:
\nGood Clinic, a division of Health On-line, is a modern healthcare facility offering both in-clinic consultations and telehealth services. Our mission is to redefine patient care in Malaysia with a focus on operational excellence, innovative healthcare delivery, and exceptional client experiences.<\/p>\n
About the Role:
\nWe are seeking a dynamic and results-oriented Clinic Manager to oversee the seamless operations of our clinic and telehealth platform. Reporting to the Medical Director and Executive Director, this role involves strategic leadership, financial management, team development, and ensuring exceptional patient care for both in-person and online clients.<\/p>\n
Key Responsibilities:<\/p>\n
Operational Excellence:<\/p>\n
Lead the setup and day-to-day management of clinic and telehealth services.
\nDesign and implement seamless client journeys and SOPs.
\nFinancial Management:<\/p>\n
Manage budgets, billing, and payments to optimize financial performance.
\nAnalyze financial data to support strategic decision-making.
\nClient Satisfaction:<\/p>\n
Ensure high-quality customer service and address client concerns promptly.
\nCollect and act on feedback to enhance client engagement.
\nClinic Operations:<\/p>\n
Maintain supplies, equipment, and infrastructure in optimal condition.
\nEnsure a safe, clean, and organized environment for clients and staff.
\nCompliance and Quality Standards:<\/p>\n
Adhere to healthcare regulations, licensing, and telehealth standards.
\nContinuously align services with quality benchmarks and best practices.
\nGrowth and Business Development:<\/p>\n
Collaborate with marketing teams to promote services and increase visibility.
\nIdentify new business opportunities and propose strategies for growth.
\nTeam Leadership:<\/p>\n
Build and lead a motivated, skilled team through recruitment and training.
\nEnsure effective scheduling and foster a collaborative work culture.
\nClinical Procedures:<\/p>\n
Assist in medical procedures such as blood draws, Pap smears, and HPV-related tasks.
\nProvide support during patient consultations and treatments.
\nRequirements:<\/p>\n
Diploma\/Degree in Nursing, Healthcare Administration, or a related field.
\nMinimum 5 years of experience in healthcare\/clinic operations (nursing experience preferred).
\nSkilled in clinical procedures (Pap smears, HPV-related procedures).
\nProficiency in English and Bahasa Malaysia.
\nTech-savvy with social media and digital marketing tools.
\nStrong financial management and operational planning skills.
\nExceptional communication, interpersonal, and multitasking abilities.
\nFlexible to work staggered shifts, including weekends.
\nMalaysian citizenship is required.
\nWhy Join Us?<\/p>\n
Competitive salary and benefits.
\nConvenient location near public transport (LRT\/MRT Ampang Park).
\nMedical & hospitalization coverage.
\nTraining and career advancement opportunities.
\nAdditional leave types (e.g., Marriage, Compassionate, Childcare Leave).
\nAllowances for special circumstances (Maternity, Wedding, Funeral).
\nAttendance and childcare allowances, birthday tokens, and more.
\nSchedule:<\/p>\n
Monday to Friday
\nStaggered shifts, including weekends
\nSupplemental Pay:<\/p>\n
Performance bonus
\nHow to Apply:<\/p>\n
Please ensure you can reliably commute to Kuala Lumpur or plan relocation before starting work.
\nSubmit your application, indicating your notice period and qualifications.
\nJob Type: Full-time, Permanent
\nPay: RM5,000.00 – RM7,000.00 per month<\/p>\n","protected":false},"author":674,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","job_listing_type":[66],"job_listing_category":[],"job_listing_location":[396],"job_listing_tag":[],"job_listing_employer_type":[],"job_listing_specialization":[172],"class_list":["post-23646","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_location-kuala-lumpur","job_listing_specialization-nursing"],"yoast_head":"\n