Responsibilities:<\/p>\n
Manage and coordinate the end-to-end medical check-up process, ensuring seamless service delivery for all customers.<\/p>\n
Prepare patients for required medical tests and investigations, providing clear instructions and comfort throughout the process.<\/p>\n
Conduct or assist with screening assessments and medical tests as necessary.<\/p>\n
Collaborate effectively with Nursing, Imaging, Laboratory, Pharmacy, Sales & Marketing, and Specialist Clinics to ensure smooth departmental operations.<\/p>\n
Actively participate in Sales & Marketing activities, including health promotion events and awareness campaigns.<\/p>\n
Deliver an exceptional standard of customer service to ensure a positive and reassuring patient experience.<\/p>\n
Welcome and assist patients during arrival and departure, providing professional and courteous support.<\/p>\n
Prepare equipment, assist doctors, and serve as a chaperone during medical examinations and procedures.<\/p>\n
Accurately complete required documentation, including laboratory request forms, charge forms, and other records as per physician instructions.<\/p>\n
Observe and promptly report any patient behavior, concerns, or symptoms to the medical team.<\/p>\n
Uphold strict confidentiality and security of patient records and sensitive information.<\/p>\n
Ensure clinic hygiene and cleanliness standards are maintained, and assist in sanitizing medical equipment.<\/p>\n
Support staff nurses with inventory checks, stock counts, and supply management.<\/p>\n
Perform general administrative tasks such as data entry, filing, and record management.<\/p>\n
Job Requirements:<\/p>\n
Minimum Diploma or Bachelor\u2019s Degree in healthcare, health sciences, or a related field.<\/p>\n
Prior healthcare industry experience is an advantage, but not mandatory.<\/p>\n
Willing to work 5.5 days per week according to clinic operating hours.<\/p>\n
Strong customer service mindset with a pleasant, approachable, and professional personality.<\/p>\n
Excellent interpersonal and communication skills.<\/p>\n
Proficiency in English, Malay, and Mandarin (to effectively serve Mandarin-speaking clients and stakeholders).<\/p>\n
Computer literate, with working knowledge of Microsoft Office and patient data systems.<\/p>\n
Fresh graduates are encouraged to apply.<\/p>\n","protected":false},"author":5044,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","job_listing_type":[66],"job_listing_category":[],"job_listing_location":[396],"job_listing_tag":[],"job_listing_employer_type":[],"job_listing_specialization":[170],"class_list":["post-26573","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_location-kuala-lumpur","job_listing_specialization-non-clinician"],"yoast_head":"\n