We are seeking a dedicated and detail-oriented Clinic Assistant to support daily clinical operations and deliver high-quality patient care. The ideal candidate is compassionate, organized, and capable of handling both clinical and administrative responsibilities efficiently.<\/p>\n
Key Responsibilities
\nPatient Care & Clinical Support<\/p>\n
Deliver safe, effective, and quality patient care in accordance with established clinical standards and safety policies<\/p>\n
Assist as a chaperone during medical examinations when required<\/p>\n
Ensure smooth day-to-day operations of the clinic<\/p>\n
Maintain cleanliness and hygiene of the clinic and equipment in compliance with infection control protocols<\/p>\n
Assist patients with appointment scheduling and clinic procedures<\/p>\n
Coordinate laboratory tests, diagnostic procedures, medication orders, and specialist referrals<\/p>\n
Prepare and update patient medical records by accurately collecting personal and medical information<\/p>\n
Guide patients through clinic services and procedures to ensure a positive experience<\/p>\n
Administrative & Operational Duties<\/p>\n
Manage appointment reminders via calls and messages to confirm patient attendance<\/p>\n
Maintain daily consultants\u2019 patient census records<\/p>\n
Handle telephone inquiries professionally and efficiently<\/p>\n
Ensure accurate documentation and data entry in the hospital system<\/p>\n
Maintain patient records for clinical evaluation and insurance purposes<\/p>\n
Perform billing-related entries and ensure accurate patient charges<\/p>\n
Support inventory and stock management of medical consumables and supplies<\/p>\n
Perform additional administrative or operational tasks as assigned<\/p>\n
Quality, Safety & Compliance<\/p>\n
Adhere to all clinical standards, accreditation requirements, and safety policies<\/p>\n
Observe and report incidents, near misses, and workplace hazards<\/p>\n
Uphold patient rights, including privacy, confidentiality, and safety<\/p>\n
Customer Service & Team Collaboration<\/p>\n
Deliver excellent customer service through professional communication and patient engagement<\/p>\n
Collaborate effectively with doctors, nurses, and other departments to ensure seamless patient care<\/p>\n
Requirements<\/p>\n
Minimum SPM qualification (pass in all subjects) or a Diploma in a relevant field<\/p>\n
Prior experience as a Clinic Assistant or Nursing Assistant in a hospital or clinic setting is preferred<\/p>\n
Basic skills in nursing care, appointment handling, and data entry<\/p>\n
Strong communication, interpersonal, and organizational skills<\/p>\n
Ability to multitask and work both independently and within a team<\/p>\n
Working Hours<\/p>\n
Monday to Friday: 7:30 AM \u2013 5:00 PM \/ 8:30 AM \u2013 6:00 PM<\/p>\n
Saturday (half-day): 7:30 AM \u2013 1:00 PM<\/p>\n
Saturday allowance provided<\/p>\n","protected":false},"author":9768,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","job_listing_type":[66],"job_listing_category":[],"job_listing_location":[398],"job_listing_tag":[],"job_listing_employer_type":[],"job_listing_specialization":[172],"class_list":["post-30726","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_location-selangor","job_listing_specialization-nursing"],"yoast_head":"\n