We are looking for a dedicated and customer-focused Clinic Assistant to join our healthcare team. In this role, you will play a vital part in ensuring smooth clinic operations by delivering exceptional patient service, supporting consultants during clinical procedures, and maintaining an efficient patient care journey. If you are organized, compassionate, and thrive in a fast-paced healthcare environment, we encourage you to apply.<\/p>\n
Key Responsibilities
\nWelcome and assist patients with professionalism, warmth, and empathy.
\nPrepare and verify patient medical records and relevant documentation before clinic sessions.
\nSupport consultants during both invasive and non-invasive procedures while maintaining patient privacy and confidentiality.
\nGuide patients through the clinic journey, including registration, consultation, treatment, and medication collection.
\nCoordinate patient appointments and ensure follow-up visits are scheduled appropriately.
\nManage incoming telephone enquiries and direct calls to consultants when required.
\nMaintain cleanliness, hygiene, and organization of consultation rooms, procedure rooms, and medical equipment.
\nEnsure all procedures, consumables, and services are accurately recorded and billed.
\nMonitor inventory levels and replenish medical supplies and consumables to support uninterrupted clinic operations.
\nAssist with medication preparation under the supervision of a State Registered Nurse.
\nMaintain accurate filing, storage, and secure handling of patient medical records.
\nAdhere to clinic policies, organizational procedures, and established communication channels.
\nParticipate in company-approved training programs, seminars, roadshows, and professional development activities.
\nProvide administrative and operational support for internal and external enquiries when required.<\/p>\n
Requirements
\nMinimum SPM or Diploma qualification.
\nProficiency in Bahasa Malaysia and English (spoken and written) is required.
\nAdditional language proficiency, particularly Mandarin, is an advantage for supporting a diverse patient population.
\nStrong communication, interpersonal, and customer service skills.
\nWell-organized with the ability to multitask in a busy clinical environment.
\nBasic computer and administrative skills.
\nPrior experience in a clinic, hospital, or healthcare setting (minimum 1 year) is an added advantage, though motivated fresh candidates are encouraged to apply.<\/p>\n
Why Join Us?
\nBe part of a professional and patient-centered healthcare team.
\nGain valuable experience in a dynamic clinical environment.
\nOpportunities for continuous learning and professional development.
\nSupportive workplace with a strong commitment to quality patient care.<\/p>\n","protected":false},"author":5092,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","job_listing_type":[66],"job_listing_category":[],"job_listing_location":[398],"job_listing_tag":[],"job_listing_employer_type":[],"job_listing_specialization":[172],"class_list":["post-33419","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_location-selangor","job_listing_specialization-nursing"],"yoast_head":"\n