Patient Relations Officer – Intellicare
Job Description
To delight customers by providing quality service through personalized assistance of members during confinement and ensure proper implementation of the service agreement and proper gatekeeping.
Job Qualifications:
Graduate of 4 year course pref. allied medical courses
Experience in HMO setting is an advantage but not required
Job Competencies:
Knowledge in medical terminologies
Average in oral and written communication skills
Ability to adjust on flexible schedules or to work on call
Computer Literate
Personal Character:
Is Adaptable and goal oriented
Is emphatic
Skills and Requirements
Others
