Job Description
Hi-Precision Diagnostics is seeking a courteous and service-oriented Medical Receptionist to be the first point of contact for our patients. This role plays a vital part in delivering a positive patient experience by providing efficient front-desk support, clear communication, and compassionate service in a fast-paced healthcare environment.
Key Responsibilities
Welcome patients with a professional, warm, and friendly demeanor, ensuring a positive first impression
Attend to patient inquiries, concerns, and service needs with care, empathy, and accuracy
Provide clear guidance on diagnostic procedures, schedules, and clinic processes
Handle patient requests and administrative tasks efficiently and in a timely manner
Coordinate effectively with clinical and support teams to ensure smooth patient flow
Uphold high standards of customer service, contributing to overall patient satisfaction
Qualifications
Graduate of any 4-year medical or health-related course or its equivalent
At least 6 months to 1 year of relevant experience in a medical or healthcare setting
Strong verbal and written communication skills
Computer literate with the ability to manage basic administrative systems
Patient-focused, detail-oriented, and able to work well under pressure