CLINIC SUPERVISOR

As a Clinic Supervisor at our esteemed medical facility, you will play a vital role in ensuring the smooth and efficient operation of the clinic while providing excellent service to our clients and patients.

Duties and Responsibilities:

• Monitor daily attendance and ensure all stations are manned promptly at 8 am.

• Manage lunch decking for stations with multiple staff to maintain continuous operations.

• Evaluate staff performance on a monthly basis.

• Coordinate and schedule doctor’s appointments, finding appropriate relievers when necessary.

• Document and address negative feedback, complaints, and client concerns directed at staff.

• Ensure all departments accomplish their weekly objectives.

• Oversee the weekly release of medical results, monitoring transmittal, delivery, and resolving backlogs.

• Manage compliance log and ensure all required compliance is transmitted.

• Implement and monitor the 5S Program for clinic organization and cleanliness.

• Supervise the performance of all employees under the Pulong Branch.

• Monitor the weekly validity of equipment, especially those requiring calibration.

• Assist patients in the pre-employment process.

• Support management in marketing to acquire new clients.

• Attend meetings with clients as needed.

• Assist department heads in processing work requirements such as permits, licenses, and NEQAS.

• Perform Electrocardiogram (ECG) and Audiometry procedures.

• Conduct Pulmonary Function tests (PFT).

• Man the Information area if necessary.

• Process HMO approvals for consultation and diagnostic procedures.

• Assist doctors with Pap smears.

• Communicate with clients and respond to clinic queries or complaints.

Qualifications:

• Education: Preferably a graduate of any medical-related course.

• Skills and Training: Proficient in using MS Office, MS Word, and MS Excel. Excellent communication and interpersonal skills. Ability to work under pressure and good problem-solving skills. Willingness to learn and mentor others.

• Ability to manage minor issues, problems, and concerns.

In this role, your proactive approach and exceptional management skills will contribute to the success of our clinic and the satisfaction of both our team and clients.