Physician / MD – Diplomate (Internal Medicine)

This role is responsible for the strategic leadership, management, and administration of multiple Medical and Clinical Operations functions. The position may also oversee general clinical operations that extend across several functional areas, rather than being limited to a single specialty within the Medical & Clinical Operations job family.

The incumbent provides leadership to managers and senior-level professionals and is fully accountable for operational performance, quality outcomes, and service delivery at the local business unit or market level.

Key Responsibilities

Provide strategic and operational leadership across multiple medical and clinical operations functions

Lead, mentor, and manage managers and senior professional staff, ensuring high performance and accountability

Own and manage end-to-end operational processes, including strategy development, planning, execution, and continuous improvement

Define and drive functional, site-level, and market-level priorities aligned with organizational goals

Identify and resolve complex technical, operational, and organizational challenges beyond the immediate team

Make decisions related to products, services, and processes that may impact entire functions and customer accounts

Conduct comprehensive member health discussions via phone, focusing on care coordination and health optimization

Review and analyze member service records, including utilization history, functional assessments, stratification data, and current care plans

Perform in-depth member assessments covering biopsychosocial, functional, and behavioral health needs

Apply advanced interviewing techniques and active listening skills to accurately capture and synthesize member information

Integrate assessment findings into care planning and operational decision-making

Qualifications

Internal Medicine Diplomate with an active and unrestricted medical license

Willingness to work onsite in Makati City or Muntinlupa City under a hybrid work arrangement

Willing to work night shifts as required

Strong leadership capability with experience managing complex clinical or healthcare operations

Excellent communication, analytical, and stakeholder-management skills

What We Offer

Market-competitive compensation

Comprehensive retirement plan

Medical HMO coverage from Day 1 of employment

Dental, medical, and optical reimbursements

Life and disability insurance

Generous paid time-off benefits and sick leave conversion

Tuition fee reimbursement

Employee Assistance Program (EAP)

Annual performance-based merit increases

Employee recognition programs

Training, upskilling, and staff development opportunities

Employee referral and volunteerism programs

Full compliance with all mandatory statutory benefits

Who We Are

We are part of a global healthcare and technology organization committed to improving health outcomes and transforming the healthcare experience. As a member of a Fortune 4 enterprise, we support the health and well-being of millions worldwide through innovation, data-driven care, and compassionate service.

With a strong presence across multiple regions—including a large and diverse workforce in the Philippines—we offer meaningful career opportunities for professionals who want to make a real impact on lives while advancing their careers.