We are seeking an experienced and results-driven Clinic Operations Manager to lead the overall operations of our healthcare facility. This leadership role is responsible for ensuring operational excellence, delivering outstanding patient experiences, driving business growth, and maintaining compliance with healthcare regulations. The ideal candidate will have strong leadership capabilities, financial acumen, and a passion for improving healthcare services while leading multidisciplinary teams.<\/p>\n
Key Responsibilities
\nClinic Operations
\nLead the day-to-day operations of the clinic, ensuring efficient, safe, and patient-centered healthcare delivery.
\nOversee the performance of all clinical and support departments, including Laboratory, Radiology, Cardiology, Primary Care, Vaccination, Home Services, and Corporate Healthcare.
\nDevelop, implement, and continuously improve operational policies, Standard Operating Procedures (SOPs), and workflows.
\nEnsure compliance with Department of Health (DOH) regulations, HMO requirements, accreditation standards, and healthcare best practices.
\nMonitor patient satisfaction and resolve service concerns to enhance the overall patient experience.
\nPrepare operational reports, monitor Key Performance Indicators (KPIs), and recommend process improvements.
\nOversee facility management, equipment maintenance, inventory control, and vendor coordination.
\nLead incident investigations and implement corrective and preventive actions to improve operational efficiency.
\nFinancial & Business Performance
\nMonitor clinic revenue, expenses, and overall Profit & Loss (P&L) performance.
\nDevelop and implement strategies to improve operational efficiency, patient volume, and profitability.
\nSupport annual budgeting, financial forecasting, and pricing initiatives.
\nAnalyze revenue trends and identify opportunities to achieve business growth targets.
\nEnsure accurate billing processes, HMO utilization, and effective revenue cycle management.
\nBusiness Development & Corporate Relations
\nIdentify opportunities to expand healthcare services and strengthen market presence.
\nBuild and maintain strong relationships with HMOs, corporate clients, physicians, and strategic partners.
\nLead corporate account acquisition, Annual Physical Examination (APE), Pre-Employment Medical Examination (PEME), and community outreach initiatives.
\nCollaborate with Sales and Marketing teams to develop promotional campaigns and business growth strategies.
\nConduct market research and competitor analysis to enhance service offerings and maintain competitiveness.
\nPeople Leadership
\nLead workforce planning, recruitment, onboarding, and employee retention initiatives.
\nCoach, mentor, and develop department heads and clinic staff to achieve high performance.
\nConduct performance evaluations and implement learning and development plans.
\nFoster a collaborative, accountable, and patient-focused workplace culture.
\nEnsure compliance with company policies and support employee performance management when necessary.
\nQuality, Compliance & Risk Management
\nEnsure clinic readiness for DOH inspections, audits, and accreditation activities.
\nMonitor quality indicators and lead continuous quality improvement initiatives.
\nOversee infection prevention, occupational health and safety, and enterprise risk management programs.
\nEnsure confidentiality of patient information and compliance with applicable healthcare laws and data privacy regulations.<\/p>\n
Qualifications
\nBachelor’s Degree in Healthcare Administration, Business Administration, or a related field.
\nMinimum 3 years of experience in clinic, diagnostic center, hospital, or healthcare operations, with at least 5 years in a managerial or leadership role.
\nProven experience managing multi-department healthcare operations.
\nStrong understanding of DOH regulations, HMO operations, healthcare accreditation, and quality management systems.
\nExperience in financial management, budgeting, revenue monitoring, and Profit & Loss (P&L) analysis.
\nExperience in business development, corporate partnerships, and account management is an advantage.
\nStrong leadership, strategic planning, problem-solving, and decision-making skills.
\nExcellent communication, negotiation, stakeholder management, and interpersonal skills.
\nProficient in Microsoft Office and healthcare information systems.<\/p>\n
Why Join Us?
\nLead a dynamic and multidisciplinary healthcare team committed to clinical excellence.
\nDrive meaningful improvements in healthcare operations and patient experience.
\nPlay a strategic role in business growth and operational transformation.
\nEnjoy opportunities for leadership development and career advancement.
\nReceive a competitive compensation package and comprehensive employee benefits.
\nBe part of an organization dedicated to delivering high-quality, patient-centered healthcare services.<\/p>\n","protected":false},"author":5581,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","job_listing_type":[66],"job_listing_category":[],"job_listing_location":[531],"job_listing_tag":[],"job_listing_employer_type":[],"job_listing_specialization":[170],"class_list":["post-47089","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_location-taguig","job_listing_specialization-non-clinician"],"yoast_head":"\n