SUPA

Supahands is a Malaysian data labeling company founded in 2014, based in Kuala Lumpur. It specializes in providing end-to-end data labeling services essential for training artificial intelligence (AI) and machine learning models. Utilizing a crowdsourced workforce of approximately 16,000 “SupaAgents” across Southeast Asia, Supahands combines human expertise with proprietary technology to deliver high-quality training datasets. Their in-house tools, such as SupaAnnotator for image annotation and SupaMiner for data management, facilitate various data preparation tasks, including image and video annotation, transcription, and metadata tagging.The company aims to alleviate the labor-intensive aspects of data preparation, allowing AI engineers and data scientists to focus on more strategic tasks. Supahands has successfully served clients across diverse sectors, including retail and agriculture, by providing precise data labeling solutions that boast an accuracy rate of over 95%. In recent developments, Supahands partnered with Singapore-based TDCX to enhance its data labeling capabilities, addressing challenges many organizations face in adopting generative AI. This collaboration is designed to streamline the data labeling process and improve the efficiency of AI model training.Supahands is committed to maintaining high standards of data security and quality, with certifications such as ISO27001 and SOC2. The company also emphasizes diversity within its workforce, with a balanced representation of gender and multiple nationalities among its employees. Overall, Supahands plays a crucial role in the AI supply chain by providing essential data services that help businesses effectively leverage AI technologies.